Student Support Officer, Surry Hills

An opportunity to work in a highly creative environment with focus on supporting on-course students and their development as artists in the music industry.

About Liveschool

Liveschool is a boutique music production school, founded in 2006. We train, develop and support the next generation of music makers. The Liveschool team includes Australia’s best music producers delivering innovative courses for students at all levels and covering all aspects of modern music creation. All Liveschool courses are taught using the universal software platform Ableton Live, and the school is Ableton Certified. We operate from a dedicated music studio and training complex in Surry Hills, Sydney.


The Position

We are looking for a reliable administrative student support officer, with great organisation skills and attention to detail.

The role is casual/part-time requiring approximately 16 hours of work from Monday - Thursday. It is preferred that you would be available for 3-4 hours on weekday afternoons. Our studios are based in Surry Hills Sydney.

 

Primary Objectives of the Role

  • Increase community engagement
  • Efficient and co-operative day-to-day administration duties
  • Support on-course students to flourish as music producers

 

Responsibilities

  • Student enquiries and enrolments
  • Working with dedicated Liveschool CRM to complete admin tasks
  • Customer feedback and reporting customer satisfaction
  • Facilitating community events
  • Improving student and community engagement
  • Directly liaising with students and encouraging project submission
  • Reporting student progress to Management using relevant software

Selection Criteria

  • Administrative experience in a small business/retail environment
  • Working knowledge of CRM software
  • Proficiency in digital office suites / productivity software (Google docs, etc)
  • Excellent communication skills, both written and oral
  • A passion for music, the local music community and music industry
  • Music production knowledge preferred

 

Applications

Send your CV and cover letter to connect (at) liveschool (dot) net

Subject: Liveschool Student Support Position

For the attention of Nadine Marjan